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Dig It Pet Supplies Los Angeles Local Pickup Center

Dig It Pet Supplies 15071 Keswick st, Van Nuys CA 91405 (818) 904-3331
Pet Supplies Los Angeles

Dig it Pet Supplies Los Angeles Star

Dig It Pet Supplies

15071 Keswick st
Van Nuys, CA 91405
(818) 904-3331
info@digitpet.com

                   

 

                   




Dig it Pet Supplies Los Angeles Circle


The Best Pet Supplies in Los Angeles | Dig It Pet

                 

Los Angeles customers of Digitpet.com now have the opportunity to save time and money by using the Dig It Pet Local Pickup Service option.  Due to popular demand, we decided to open a local pickup center so our Los Angeles area customers can order our high quality Pet Supplies and receive their order the same day.  When purchasing your pet supplies through our website, you now have the option to either have the order shipped to you or to pick up your order at our Los Angeles local pickup center in Van Nuys California.  Simply add the pet supplies you would like to purchase your cart and at checkout, choose Local Pickup in Los Angeles instead of the delivery option.  You can choose the date and time you would like to pick up your order and then complete the payment process with your credit card or PayPal account.  When your order is processed, you will receive confirmation email with your order information and other information.  Our Dig It Pet team members will email you the moment your order is ready for pickup just in case you would like to stop by a little earlier than your scheduled pick up time.  When you arrive, park in our private parking area and come into our store to pick up your Pet Supplies, or call us at (818) 904-3331 to let us know that you are here and we will have our team members bring your order to your vehicle and load it for you. 


 

Dig It Pet Supplies Los Angeles Local Pickup F.A.Q.

                 

What is Dig It Pet Local Pickup Service?

The Dig It Pet Local Pickup Service offers Los Angeles area customers the option of picking up their order rather than having the order shipped to their home.
                 

Can I pay for my order at the Dig It Pet Los Angeles Local Pickup Center?

All orders must be paid for at the time the order is placed at www.digitpet.com.  This allows our team ample time to get your order together so it's ready when you arrive.
                 

Where can I pick up my Order?

You can pick up your Pet  Supplies order at Dig It Pet's Local Pickup Center located in the Los Angeles area.
                 

How do I select to use the Los Angeles Local Pickup Service when Checking Out?

It's very simple.  Select the items you wish to purchase and add the items to My Cart.  At the checkout, you will see the option for Local Pickup or Delivery.  Choose the Local Pickup option and select the date you would like to pick up your order.  Proceed with paying and the Dig It Pet team will handle the rest.
                 

When will my Pet Supplies order be ready for Pick Up?

You can choose the day and
time to pick up your order, and the Dig It Pet Team will have your order ready
when you arrive.  You will receive an
email when your order is ready just in case you would like to pick up your
order earlier than scheduled.
        

What are the Dig It Pet Supplies Los Angeles Local Pick Up Centers hours?

The Dig It Pet Supplies Los
Angeles Local Pickup Center is open Monday through Friday from 10:00 am to 3:00 pm
and closed on weekends and holidays.

                 

What do I need to know before picking up my order?

You will need to bring the
following:

                       
1.) Photo ID

                       
2.) Print out of the Order Ready Email or Confirmation Number

 

Keep in mind the Dig It Pet
Supplies Local Pickup Center is open Monday through Friday from 10:00 am to 3:00
pm and is closed on weekends and holidays. 
We are located at 15071 Keswick Street, Van Nuys, CA 91405.  

Pick up Notification

you will receive an email when your order of pet supplies is ready.  To pick up your order, you will need the following items and will need to sign for the order upon pick up.
1.) Photo ID
2.) Printed Copy of your Local Pickup Slip
                 

How do I print my Dig It Pet Supplies local pick up Order Slip?

After you complete the
payment process on Digitpet.com, you
will receive an email which will be your order confirmation AND once your order is ready you will receive a "Order Ready" email that is also your Local Pickup Order Slip.  Your Local Pickup Slip will include the order details, the
selected date and time your order will be ready for pick up and the address of the
Los Angeles pick up center.  Bring a copy
of Local Pick Up Order Slip when you come to pick up your order.
                 

Can I send someone else to pick up my order for me?

If another individual will
pick up your order, you MUST indicate the person's name in the Notes section at
the bottom of the checkout form when placing your order.  When picking up the order, the specified
person must have a photo ID and a printed copy of the Local Pick Up Slip.

                 

How long do I have to pick up my order?

Your order will be held for a
maximum of 7 days after the "Ready to Pick Up" email is sent to you.  We
will email a daily reminder that your order is ready and waiting.  After 7
days, your order will be cancelled and your account credited.  If you need
more than 7 days to pick up your order, call us at (818) 904-3331.

                 

Can I make a return at the Dig It Pet Supplies local pick up center?

In most cases
you can.  Contact Dig It Pet by phone or email to discuss the return.  You will receive a Return Request
Confirmation by email.  Bring the Return
Request Confirmation, along with the item being returned, to our Local Pickup
Center.

If you have
not contacted Dig It Pet or have not received a Return Request Confirmation, we
will NOT be able to accept your return.
           

How do I contact Dig It Pet if I have more questions?

If you have any further questions or concerns please contact Dig it Pet at info@digitpet.com or by calling (818) 904-3331

Address:

Dig It Pet Supplies

15071 Keswick st
Van Nuys, CA 91402
(818) 904-3331


Dig It Pet Supplies Open Hours:


Monday through Friday   10:00AM to 3:00PM
Saturday and Sunday          CLOSED